Help Centre

Have Questions? We Have Answers.

Everything you need to know about membership, investments, payments, and more.

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Getting Started & Membership

Membership is strictly invite-only. You can be invited by an existing verified member or you can submit your interest via our Request Invite form, and our team will review your application. Once an invitation is issued, you will receive a secure link to begin the account setup and KYC verification process. There is no open public registration.
KYC (Know Your Customer) is a mandatory identity verification process that protects both you and every other member on the platform. It involves uploading a valid government-issued ID (such as an international passport, national identity card, or driver licence) which our compliance team reviews manually. Your account is fully activated only after KYC approval. This step is non-negotiable and cannot be bypassed.
Yes. As a verified member, you can refer others to the platform. However, all invitees remain inactive until they complete the full KYC process and receive explicit admin approval. Your referral does not automatically guarantee their admission; the platform team makes the final decision on every new member.
There is no upfront membership fee in the current phase. The platform generates revenue through a commission on investment opportunities. Membership-tier fees may be introduced in a future phase as the platform expands, but existing members will be given advance notice before any fee structure changes.
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Investments & Opportunities

All investment opportunities are created and controlled exclusively by the platform investment committee. No external submissions from third parties are permitted in the current phase. Every opportunity undergoes rigorous due diligence, including risk classification, return modelling, legal review, and market analysis, before being listed on the member marketplace.
The platform offers a curated mix of investment categories, including real estate funds, fixed income instruments, and private equity opportunities. Each listing is clearly classified by risk level (Low, Moderate, or High) and includes full details such as expected return, investment duration, funding window, and minimum investment amount.
Yes. Every opportunity has three enforced limits: a minimum investment amount, a maximum investment amount per member, and a total opportunity funding cap. These limits exist to ensure diversification and protect members from over-concentration in a single opportunity.
Opportunities close either when the funding window ends or when the total funding cap is reached, whichever comes first. The outcome of a partially-funded opportunity is managed by the platform team on a case-by-case basis, in line with the specific terms of each investment. Members are informed of any material changes to opportunity status.
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Payments & Wallet

To participate in an investment opportunity, contact our team directly via WhatsApp or email. We will provide the designated account details for a bank transfer. Once you have made the transfer, share your proof of payment with our finance team. Our team manually confirms and records the transaction, typically within one business day, before your investment is activated. Direct payment processing through the platform is not currently available.
The platform base currency is NGN (Nigerian Naira). All wallet balances, investments, and distributions are recorded and displayed in NGN. USD, GBP, EUR, and CFA Franc are also supported for informational display purposes. Full multi-currency write functionality is planned for a future phase.
Your member wallet holds your available balance on the platform. It is credited when investment returns are distributed to you. All wallet movements (credits, debits, and distributions) are recorded in an immutable, append-only ledger. Your balance is always derived from actual transaction records, never from an overwritten figure. This ensures complete auditability of every naira that moves through your account.
Funds are coordinated through the platform team, and every financial action is audited and logged with timestamps. All payments are confirmed manually by our finance team before any investment is activated. All financial records are append-only; no balance can be silently overwritten. That said, investment always carries risk and principal is not guaranteed. Please review the risk disclosure on each opportunity before investing.
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Returns & Distributions

When an investment opportunity is completed, the admin team enters the total returns received. The system automatically calculates each member proportional share based on their invested amount relative to the total amount invested in that opportunity. Applicable taxes are then applied, and the net return is credited to your wallet. Every calculation is deterministic, reproducible, and fully auditable.
Distribution timelines vary by opportunity and are specified in the opportunity details at the time of listing. Once an opportunity reaches completion, the admin team enters the returns, the system calculates distributions, and admin approval is required before the final posting. Funds are credited to member wallets immediately upon admin approval. You will be notified via both email and WhatsApp when your returns have been distributed.
Yes. Wallet-to-bank withdrawals are processed manually by the finance team upon your request. To initiate a withdrawal, please contact the platform team through your registered contact details. Processing times will be communicated at the time of your request.
No. Investment always involves risk. The Investor Tribe does not guarantee the return of your principal or any specific rate of return. However, every opportunity undergoes thorough due diligence and is classified by risk level. Investment caps, mandatory due diligence, and admin oversight are built into the platform to mitigate risk, though risk cannot be eliminated entirely. Please only invest funds you can afford to commit for the stated investment duration.
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Security & Compliance

All personal data and KYC documents are stored securely with strict access controls. Only authorised compliance staff can view KYC documents, and all access is logged with timestamps. Role-based access control (RBAC) ensures that each team member can only access the data necessary for their function. We follow strict data protection principles in line with applicable regulations.
Contact the platform team immediately via your registered email address or WhatsApp number. All account activity (logins, transactions, and administrative actions) is logged with IP addresses and timestamps. Suspicious accounts can be temporarily suspended while the security team investigates. Do not share your login credentials with anyone.
The platform operates under applicable financial services and investment club regulations. Full regulatory and compliance details are available in our legal disclosures, accessible from the footer of this site. We are committed to full transparency about our legal operating structure and will update members as our regulatory status evolves.

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